Why can't I see the creator's content?

In this lesson you will learn:

• Why you can't see your creator's content even though they claimed to have submit content.

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A creator on your campaign may claim to have submit content but it may not be visible on your end and look like this:

In the creator's end, it may look like this:

All they would need to do is click on the "Submit for Approval" button so it can update the content's status, from "Content Required":

To "Content Under Review":

On your end, the content should now be visible to you. You can review, provide any feedback, and approve it.

You can also send the creator this help article to help them navigate submitting content.

If you have any further questions, you can reach out to [e-mail] 👋