If you were notified that your payment was returned or failed that means your banking information was inputted incorrectly in your #paid Account Settings. You can fix this by...
- Editing your banking information in your #paid account settings. You can see the steps outlined here.
- Reach out to firstname.lastname@example.org, confirming with us:
- You've updated your banking info.
- The campaign you were expecting payment for.
- The amount.
- The date you were supposed to receive payment.
Once you've reached out, our creator support team can look into your situation.