Payment Not Received

If you haven't received payment...

1. Confirm if your payout is queued up in your #paid Account Settings under Your Earnings.
2. If your payout amount for a campaign is not there, confirm if your payment was triggered properly by the brand/partner you were collaborating with. 

It's the 15th/30th today! Why haven't I received payment?

Double check your payout date in your #paid Account Settings under Your Earnings. Payment can take 2-3 days to appear in your bank account. If you still haven't received payment by the end of the week, please let us know at [e-mail] and we'll dig into it. 

It's been more than a week after the date in Your Earnings section and I haven't received payment!

Please reach out to [e-mail] with the following info: 

1. The payout amount. 
2. Which campaign you're expecting payment for.